Frequently asked moo-stions.

Outside: ultra-soft plush fabric. Filling: PP cotton (polyester fiber) that bounces back after every squeeze. No batteries, buttons or electronics.

Toffee is recommended for ages 3 and up.

Spot clean with cool water and mild soap. For a deeper clean, hand wash in cold water, gently squeeze out the water (don't wring) and air dry. Do not tumble dry, bleach or iron.

Yes. Chocolate, Blush and Snow are on their way. Leave your email on our home page and we'll tell you as soon as they land.

Yes, shipping is free on every order across the US.

Orders ship within 1–3 business days and arrive in 6–9 working days anywhere in the US. You get an email with a tracking link as soon as your order ships.

Order by December 1 for Christmas delivery in the US.

Use the tracking link in your shipping confirmation email. If you can't find it, send us a message with your order number and we'll look it up.

We currently ship to the United States only.

Every order comes with our 30-day happiness guarantee. If something isn't right with your Toffee, you have 30 days from delivery to let us know and we'll make it right.

Yes. You can return it within 30 days of delivery if it's unused and in its original packaging. Return shipping is paid by the customer. Email us first and we'll send you the return address.

Sorry about that! Email us within 30 days of delivery with your order number and a photo, and we'll send a free replacement or a full refund. No need to send it back.

If your tracking shows no delivery within 30 days of the estimated date, we'll reship your order or refund you in full.

Add two Toffees to your cart and the 2nd one is 30% off, applied automatically at checkout. No code needed.

Message us as soon as possible with your order number. If your order hasn't shipped yet, we'll do our best to change or cancel it.

Major credit and debit cards, plus the express payment options shown at checkout. Payments are processed securely by Shopify.